Listed below are the legal issues concerning our software and other site content, as well as business related issues.

DISCLAIMER
All our products are distributed and licensed on an "as is" basis and no warranties or guarantees of any kind are promised by Network Analysis as to their performance, reliability or suitability to any given task.  In no event shall Network Analysis be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.  It is illegal to install monitoring software on PC's you do not own - and we cannot be held responsible for malicious users.

SPAM
Network Analysis is, and will always be, against spam.  Spam mailings will never be sent from Network Analysis - if you do find a spam mailing promoting our product let us know!

DISCLOSURE OF INFORMATION
Network Analysis will never sell or disclose customer information to anyone. Privacy is important.

COLLECTION OF INFORMATION
Network Analysis will only collect the basic necessary information to process customer orders, and nothing more.  We do not require, or collect, any personal information from the user when they visit our site or try our software.  Network Analysis will never knowingly collect information from minors.

DISTRIBUTION
Our products may NOT be sold or distributed in any way without prior written consent from Network Analysis.

REFUND POLICY
All sales of our products are final.  No refunds will be issued, guaranteed or promised.  Once we issue a registered copy there is no way for us to recall, or rescind a registered program that has already been issued to a customer.  Essentially, once the program has been issued there is no way for us to guarantee that a customer has not, or is not continuing to use the product.

PRIVACY
It is company policy that our customer databases remain confidential and private.  We have not and will not sell names to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services.  Network Analysis products do not collect any information from your system other than the information required for the products successful operation.  Your private information is safe with us.

SUPPORT
It is the policy of Network Analysis to offer free email based technical support to all of our registered and unregistered customers.  We will filter support requests for all non-freeware products of Network Analysis from unregistered users.

SOFTWARE PIRACY
Network Analysis will take legal action against any users that are found to be pirating Network Analysis products.  In addition, Network Analysis will report any users found pirating other products to the products developer or care-keeper.

PROTECTION OF TRADE SECRETS
By using any Network Analysis product you agree not to decompile, reverse engineer, modify or change any part of it for the reasons of discovering its internal methods or works.  To do so is a violation of Network Analysis' copyright protection.

COPYRIGHTS
All graphics, software, code samples, and other digital information contained on this web site, as well as software distributed over the Internet are copyright protected and owned by Network Analysis.  Should you wish to use any site content, be it text information, code samples, or what have you, please contact us for permission.

AGREEMENT
By installing, running, or using any Network Analysis product or service you agree to the above Policies.  In addition you agree that you will follow the Network Analysis Policies at all times when using a INetwork Analysis product or service.